Water Quality Inquires,
Water Emergencies:

Water Treatment Plant
300 Marx Drive
New Buffalo, MI 49117

8:00 AM to 4:00 PM ET

Telephone: 269-469-0381
Facsimile: 269-469-7397

Water Billing & Service:

Nancy Mast
Assistant Treasurer
224 W. Buffalo St.
New Buffalo, MI 49117

8:00 AM to 4:00 PM ET
Monday through Friday

Telephone:  269-469-1500
After hours extension: 19
Facsimile:  269-469-7917



Kenneth A. Anderson
Water Superintendent
MI Licenses (F-1; S-1)

Jeffery A. Johnson
Chief Water Plant Operator
MI Licenses (F-3; S-3)

Robert B. Gruener Jr.
Water Plant Operator
MI Licenses (F-2; S-1)

Christopher L. Huston
Water Plant Operator 
MI Licenses (S-4)
and Meter Reader




Missdig has a new number. Call 811 before you dig.



Home>Staff & Departments>Water Department

Water Department

Chromium Testing Update

Please be advised that the Water Department will be running monthly Chromium Tests and will post the results below:  

1st Round Result

2nd Round Result

3rd Round Result

4th Round Result

5th Round Result

6th Round Result

7th Round Result

2016 Water Award

Congratulations to the Water Department for receiving the 2016 Water Fluoridation Quality Award.  

2017 Water Quality Report

Annual Water Quality Reports are updated yearly by the first of July.  A hard copy of the 2017 Water Quality Report is available at City Hall for pick up or feel free to call City Hall at 269-469-1500 and a copy will be mailed to you.  The Water Quality Report for 2017 is as follows:

Water Report Page 1


Water Report Page 3

Water Report Page 4

Water Report Page 5

For a copy of our Source Water Assessment Report prepared by the U.S. Geological Survey Water Resource Division and the Michigan Dept. of Environmental Quality, please contact City Hall or the Water Department.



Congratulations to Water Department


Recently Water Superintendent Ken Anderson received the 2016 Water Fluoridation Quality Award for maintaining optimum levels of fluoride in our water system for calendar year 2016.  This award is given by the Centers for Disease Control and Prevention, US Department of Health & Human Services.  We are proud of the continued dedication to providing quality services by our Water Department staff.

 SOM Letter 2014 Fluoridation Award



New Buffalo: Best Tasting Water!


City Water Superintendent Ken Anderson is pleased to announce that the City is the Michigan Section American Water Works Association 2013 Regional Winner of the Water Taste-Off!


Congratulations to the whole Water Department team!  Here is Mr. Anderson with the award:

Ken Anderson with the Michigan Section AWWA 2013 Regional Winner Water Taste-off award



The function of the Water Department is to serve as a public utility by efficiently operating a water filtration plant, water distribution system, and water billing system to provide municipal water in said department's service area, with such water meeting or exceeding State of Michigan standards for quality, and to provide a sufficient quantity of water to meet the City’s goals for (1) fire protection purposes and (2) projected future needs.



Biography and History

The City of New Buffalo owns and operates a 2.5 million gallon per day Water Treatment Plant that provides water to the citizens of New Buffalo City and portions of New Buffalo Township.

The complete treatment facility went into operation during the summer of 1970, and has been in continuous operation since its inception, using Lake Michigan as source water.

Chemicals added during the treatment process include; Chlorine, used as a disinfectant, Alum (Aluminum Sulfate) as a coagulant, and Fluoride for dental benefits.

The City of New Buffalo Water Treatment Plant maintains a State of Michigan certified microbiological laboratory that tests the drinking water for the City of New Buffalo and additional neighboring community water supplies 365 days per year.



Annual Pumpage for 2014
Average Day:   585,000 Gallons
Maximum Day:  1,003,000 Gallons
Minimum Day:  321,000 Gallons
Total Pumpage:  213,495 Million Gallons


Water is one of our most valuable resources:  Please Conserve!
Water waste at 40 lbs. pressure
A 1/32" leak wastes 170 gallons in 24 hours
A 1/16" leak wastes 970 gallons in 24 hours
A 1/8" leak wastes 3,600 gallons in 24 hours
A 1/4" leak wastes 11,030 gallons in 24 hours
So to be safe:
* Check every faucet and toilet for leaks.
Even a slow leak can waste large amounts of water every day.
* Repair leaks immediately.


This page last updated on 7/9/2018.

New Buffalo City Hall | 224 W Buffalo St | New Buffalo, MI 49117 | Telephone: 269-469-1500 | City webmail

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