Home / Staff & Departments / Water Department

Water Department

Water Transmission and COVID-19

Drinking water, recreational water and wastewater: What you need to know.


2019 Water Quality Report

Annual Water Quality Reports are updated yearly by the first of July. A hard copy of the 2018 Water Quality Report is available at City Hall for pick up or feel free to call City Hall at 269-469-1500 and a copy will be mailed to you.  2019 Water Quality Report


For a copy of our Source Water Assessment Report prepared by the U.S. Geological Survey Water Resource Division and the Michigan Dept. of Environmental Quality, please contact City Hall or the Water Department.

Testing for PFAS in City's Drinking Water



Congratulations to Water Department

Recently Water Superintendent Ken Anderson received the 2016 Water Fluoridation Quality Award for maintaining optimum levels of fluoride in our water system for calendar year 2016.  This award is given by the Centers for Disease Control and Prevention, US Department of Health & Human Services.  We are proud of the continued dedication to providing quality services by our Water Department staff.

 2014 Fluoride Award 1

2014 Fluoride Award 2

New Buffalo: Best Tasting Water!

City Water Superintendent Ken Anderson is pleased to announce that the City is the Michigan Section American Water Works Association 2013 Regional Winner of the Water Taste-Off!

Congratulations to the whole Water Department team!  Here is Mr. Anderson with the award:

Ken Anderson - Michigan Section AWWA 2013 Regional Winner Water Taste-Off


The function of the Water Department is to serve as a public utility by efficiently operating a water filtration plant, water distribution system, and water billing system to provide municipal water in said department's service area, with such water meeting or exceeding State of Michigan standards for quality, and to provide a sufficient quantity of water to meet the City’s goals for (1) fire protection purposes and (2) projected future needs.

Biography and History

The City of New Buffalo owns and operates a 2.5 million gallon per day Water Treatment Plant that provides water to the citizens of New Buffalo City and portions of New Buffalo Township.

The complete treatment facility went into operation during the summer of 1970, and has been in continuous operation since its inception, using Lake Michigan as source water.

Chemicals added during the treatment process include; Chlorine, used as a disinfectant, Alum (Aluminum Sulfate) as a coagulant, and Fluoride for dental benefits.

The City of New Buffalo Water Treatment Plant maintains a State of Michigan certified microbiological laboratory that tests the drinking water for the City of New Buffalo and additional neighboring community water supplies 365 days per year.

Annual Pumpage for 2019
Average Day:   .506 million gallons
Maximum Day:  1.006 million gallons
Minimum Day:  .316 million gallons
Total Pumpage:  184,680 million gallons

Water is one of our most valuable resources:  Please Conserve!
Water waste at 40 lbs. pressure
A 1/32" leak wastes 170 gallons in 24 hours
A 1/16" leak wastes 970 gallons in 24 hours
A 1/8" leak wastes 3,600 gallons in 24 hours
A 1/4" leak wastes 11,030 gallons in 24 hours
So to be safe:
* Check every faucet and toilet for leaks.
Even a slow leak can waste large amounts of water every day.
* Repair leaks immediately.